Privacy

What we collect

Two tiers: a small anonymous one that is always on unless you object, and a fuller one that starts only when you allow it.

Always, and anonymous

These help us count visits and fix problems. There are no cookies and no identity, and the count changes every day so it cannot follow you.

  • Which kinds of pages are visited, such as the home page or the sign-in page. Never the name of your organization.
  • Which buttons are clicked.
  • Steps in sign-up and in the contact form.
  • The site you came from (the domain only) and campaign tags in the link.
  • How fast pages load.
  • Errors.

You can stop all of this at any time:

Also stops the anonymous visit counts and speed measurements. No analytics are sent from this device, and it applies right away.

With your permission

Only if you choose Allow. One switch covers all of it.

  • Your account ID, and whether the account is our team's, a consultant's or a customer's. Never your name or email.
  • Your organization as a number and size ranges, such as 11 to 50 roles.
  • How you use features.
  • Where you click, shown as heatmaps.
  • Recordings of how screens are used, with all text and everything you type hidden. Recording never runs on People Operations pages, the People directory or person pages.

Organization owners can turn recordings off for their whole organization, whatever each person chose.

Never

  • We never show ads or sell data.
  • The names and content of your organization never reach analytics: no role names, person names, notes or titles.

Where it is kept, and for how long

Analytics and recordings are kept in the EU, in Frankfurt; page speed measurements are processed by Vercel and may be outside the EU.

  • Events: 1 year.
  • Recordings: 30 days.
  • Survey answers: 12 months.

Who can see it

Only the Coleoid team can see analytics and recordings, through named accounts with two-factor sign-in, and we use them only to improve the product. We never use them to judge, rank or report on a person, and we never share them with a customer's managers. Recordings are watched only inside our analytics tool, quotes are used without names, and recordings are deleted after 30 days. An AI assistant helps us read aggregate results; we instruct it to work only with aggregate numbers and do not use it to view recordings or individual people.

Your choice

You can change your mind at any time, as easily as you decided. For everything else we do with personal data, read the privacy notice.

Privacy notice